Here to Help You Help Your Homeowners
We are here to help.
Account Registration
- How can I help a homeowner that is having trouble registering for or using the app?
- What do I do if I see a homeowner who sold their home still listed as the homeowner?
- What if an owner lost their postcard or accidentally threw it away?
- What if a resident/Owner is not receiving email notifications for the community?
- Why do residents need to register/sign-up for an account via the app?
Improvement Requests
- What do I do if a homeowner says they submitted a form on the app (ACC, Update, Payment Plan, etc.) and have not heard a response?
- How do owners submit property improvement requests for the ACC/ARC?
- How Does an owner Know If they Need Approval?
- How Long Does it take to get ACC requests approved?
- How do I know what types of improvements can be approved?